Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of The Vapor Shoppe, Copyright © 2017, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.  No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission.  All rights not expressly granted herein are reserved.  Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.



  • Trademarks
  • Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of The Vapor Shoppe, Copyright © 2017, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.  No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission.  All rights not expressly granted herein are reserved.  Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.



  • Use Of Site
  • The shipping method you choose does not affect order processing time. The shipping method is the method of delivery only. Normal order processing time can take up to 72 hours but we will process orders as quickly as possible.

    Please note that FedEx does not deliver to PO boxes, APO & FPO addresses.

    Contact Us

    Our address is:

    The Vapor Shoppe

    1253 Independence Dr.

    Rocky Mount NC 27804

     

    Our phone # is: (252)442-0839 and our hours are Monday - Friday 9 am to 5 pm EST.

    Purchase Policy

    You assume all liability for proper use of the products purchased from The Vapor Shoppe. The Vapor Shoppe will not be held liable for any personal and/or property damage, illness, injury, or financial loss caused by the use of the products or inability to use the products purchased from The Vapor Shoppe.  Products sold by The Vapor Shoppe have not been reviewed by the FDA, and are not intended to treat, diagnose, prevent, or cure any disease, illness or condition. You agree that no claims about safety, health benefits or uses for the products were specifically stated by The Vapor Shoppe. 

    Payment 
    We accept American Express, Visa, MasterCard and Discover.  Your credit card will be billed upon submission of your order, and there is no surcharge for using your credit card to make purchases.  Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you).  Incorrect information will cause a delay in processing your order, and you may incur a $1 transaction hold on your account.  Your order will be processed and released once we have verified funds have been transferred.  We do not accept money orders, cashier’s checks, personal checks, or company checks.

    Out-of-Stock and Backordered Products 

    We will ship your product as it becomes available.  Back ordered items shipment times may vary but we will ship the products to you within 24-48 hours of us receiving the product.

    Age Restrictions

    By purchasing products from The Vapor Shoppe, you certify and agree that you are of legal age to consume, use or resell the products ordered from The Vapor Shoppe. 

    Website Content
    Comments and/or reviews posted by visitors or customers of The Vapor Shoppe or associated websites do not represent the opinion of The Vapor Shoppe or its employees or representatives.



  • Privacy Policy
  • Your personal information is kept private and secure.  The information you provide to us when placing an order is used to process your orders, to keep you updated on your orders, and to personalize your shopping experience.  Our secure servers protect your information using advanced encryption techniques and firewall technology.  To keep you informed about our latest offers, we may notify you of current promotions, specials, and new additions to the The Vapor Shoppe site.  You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.  Any information provided when entering any of our contests or prize drawings is solely used for that purpose.  We use "cookies" to keep track of your current shopping session, to personalize your experience, and so that you may retrieve your shopping cart at any time.  Third party websites accessible through Vaporshoppe.net have their own privacy policies and data collection practices.  Please consult each websites privacy policy. The vapor Shoppe is not responsible for any action from any third party.



  • Consumer Agreement
  • Order Acceptance Policy 
    Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Vapor Shoppe reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item if we are out of stock on an item. The remainder of missing items will be back-order or filled as soon as possible. If the product is no longer available a credit or refund may be issued. You may cancel your order at any time prior to shipping.

    Fulfillment Errors
    Requests to correct fulfillment errors that are made by The Vapor Shoppe resulting in your receipt of incorrect or missing items will be accepted for 14 days after the receipt of your order. Requests for missing or incorrect items will not be accepted after 14 days from the date you have received your order.  Please inspect your order immediately upon receipt.

    Typographical Errors
    In the event a product is listed at an incorrect price due to a typographical error, or error in pricing information received from our suppliers, The Vapor Shoppe shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.  The Vapor Shoppe shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.



  • Shipping & Delivery
  • Shipping Policy 

    Most orders placed Sunday through Thursday will usually ship within 24-48 hours, provided the product ordered is in stock and delivery service is available.  Orders placed on Friday may not ship until the following Monday due to limited shipping availability on Saturdays.  Any shipping or transit time offered to you by The Vapor Shoppe or other parties is only an estimate, and we cannot guarantee when an order will arrive.  We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

    We ship packages as quickly as possible from our warehouse location, but once the package leaves our facility, we have no control over how the carrier routes the package or delays caused by customs or lost packages.  We can work with you to help resolve issues after you have called the carrier to find out as much information about the delay as possible.

    For a multiple product order, we will make every attempt to ship all products contained in the order at the same time.  Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.  You will only be charged for all products at the time of purchase.  You will only be charged for shipping at the rate quoted to you on your purchase receipt if an order is split into multiple shipments.



  • Sales Tax
  • The Vapor Shoppe may automatically charge and withhold the applicable sales tax for orders being delivered to addresses within North Carolina or where other state law may require us to. 



  • Warranties
  • Eligibility for refunds, repairs, or exchanges is limited to products determined to have manufacturing defects or premature failure.  Some items may not be eligible for return or exchange due to damage, misuse, abuse, or that are modified or repaired by anyone other than The Vapor Shoppe. The Vapor Shoppe reserves the right to deny replacement or credit for any returned product for the aforementioned reasons.

    For warrantied items, exchange parts will not be sent until the original parts are returned to us and evaluated, unless otherwise agreed upon prior to returning the item.  Return shipping is at the customers’ expense, unless otherwise agreed upon prior to shipping, for parts returned to The Vapor Shoppe.  The default warranty period for all products is 14 days unless otherwise specified in the product description. You are responsible for testing all products upon receipt.

    For products that are functional, not sold by The Vapor Shoppe, determined to be out of warranty, or damaged by misuse, you will be responsible for any costs associated with return shipping.  You understand that you will forfeit any of these items if you are not willing to cover the cost of return shipping.

    We do not accept returns on non-defective items.  There will be no refunds issued once an order has shipped.  Shipping fees are non-refundable.  All sales are final.



  • Return Policy
  • Eligibility for refunds, repairs, or exchanges is limited to products determined to have manufacturing defects or premature failure.  Some items may not be eligible for return or exchange due to damage, misuse, abuse, or that are modified or repaired by anyone other than The Vapor Shoppe. The Vapor Shoppe reserves the right to deny replacement or credit for any returned product for the aforementioned reasons.

    We do not accept returns on non-defective items.  There will be no refunds issued once an order has shipped.  Shipping fees are non-refundable.  All sales are final.



  • Store Hours
  • Orders received on Friday, Saturday, Sunday or any major holiday may not ship until the following business day.

    Customer service hours are 9 am - 5, pm Monday - Friday